Platform.sh is now Upsun. Click here to learn more
Upsun Fixed User Documentation

Get support

Try Upsun for 15 days
After that, enjoy the same game-changing Upsun features for less with the First Project Incentive!¹ A monthly $19 perk!
Activate your 15-day trial
¹Terms and conditions apply. Only for Flexible Resource projects.

Find out how to get help if you’re experiencing issues with Upsun Fixed.

Create a support ticket Anchor to this heading

Open a support ticket to report infrastructure, application container, or build issues, flag a possible bug, ask a general question, or submit a feature request:

  1. Open the Console.
  2. In the upper right corner, click Help, then select Support.
  3. On the Upsun Help Center landing page, click Create a new request.
  4. On the “Submit a request” page, choose the request type, then complete and submit the form.

Shortcuts

If you don’t have an Upsun account yet, or you’d rather discuss your idea first, join the Upsun Community Forum instead.

Upsun Community Forum Anchor to this heading

To talk about app development or framework-related questions, join other customers and engineers in the Upsun Community Forum.

Contact Sales Anchor to this heading

If you have questions about pricing or need help figuring out if Upsun Fixed is the right solution for your team, get in touch with Sales.

Delete your account Anchor to this heading

  1. In the Console, select My Profile from the user menu in the upper-right corner.
  2. On the My Profile tab, click Delete account.
  3. Review your request and click Submit.

Upsun Support handles your request shortly.